Camera Maintenance and Troubleshooting

Camera assigned to wrong vehicle (Error code: Incorrect camera assignment)

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A Fleet admin with access to Admin > Fleet and device list may see the following camera error code: Incorrect camera assignment. Use this article to resolve the issue.

Note

Resolved camera errors can remain in the Camera List for up to 7 days.

Resolution steps

  1. Go to Admin>Fleet and device list
  2. Find the camera in the list
  3. Click VIEW
  4. Check whether the camera is assigned to the correct vehicle. If it is, ignore the error. If not, you can assign the camera in Fleet and re-assign the camera to the correct vehicle.

Still need help?

If you can’t fix the issue, contact Support with the vehicle name and error code.

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