Swapping Devices

Use the following steps to swap out an old device for a new one.

1. After signing in, tap the Swap link at the bottom of the screen.
2. Enter the ESN or serial number of the device you are installing.
3. Select the vehicle for which you are swapping the device. This automatically removes the old hardware from the vehicle in the platform.
4. Follow the remaining prompts to verify the installation that follow the same steps as a new install.