Use the following steps to swap out an old device for a new one.
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After signing in, tap the Swap link at the bottom of the screen.
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Enter the ESN or serial number of the device you are installing.
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Select the vehicle for which you are swapping the device. This automatically removes the old hardware from the vehicle in the platform.
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Follow the remaining prompts to verify the installation that follow the same steps as a new install.
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