Using Integrated Video in Fleet

Downloading dashcam videos directly from an SD card

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This article explains how to transfer video recordings from the SD card (memory card) in your dashcam to your computer.

Before you begin

You will need to:

  1. Remove the SD card from your dashcam.

  2. Insert the SD card into a computer equipped with an SD card reader (either integrated or external). This computer must also be connected to the Internet to download the VZC player.

Download the VZC Player

  1. Download the VZC player for Mac or for Windows to your computer.

    VZC_Player_Folder_Icon.png

  2. Open the VZC Player. It is not necessary to download the latest version of the player, so you can ignore the prompt to do so.

Find and play a video file

  1. Insert the SD card into the SD card reader attached to your computer. It can take a few moments for the computer to recognize and display the contents of the SD card.

  2. In the VZC player, click the folder icon.

  3. To find the file directory for the SD card, go to Media > Normal > Date > Time. The SD card directory is organized as follows:

    • Folders are divided by date and time stamp for each file.

    • Each date is broken into hourly segments.

    • Each hour is broken into 10-minute intervals.

  4. To locate the video, go to the date and time of the video needed. Be aware that videos use Coordinated Universal Time (UTC). If you can't find a video, the driver may have switched the camera to privacy mode.

    • Select the date.

    • Select the hour of the day (in 24-hour format).

    • Select the video (MDT) file. Files are split into 10 minutes segments. For example, 08:00, 08:10, and so on.

  5. Select the video file you want to view and click Open.

  6. Enter the password 1972 and click OK.

  7. To watch the video, click Play.

Save a video to use later

To save a video as an MP4 for later use:

  1. Click the video camera icon.

    SaveMP4.png

  2. Choose a location to save the file or save the file to the default location.

  3. Enter a file name or use the default name.

  4. To save the selected date and time range as an MP4 file, click Start.

Re-insert the SD card into the camera

Once the video is successfully retrieved:

  1. Remove the SD card from the SD card reader.

  2. Replace the SD card in the camera by pushing it back into the SD slot until it clicks into place.

    • For AI Dashcams, clip the side panel onto the camera and lock by tightening the two screws using a T6 star screwdriver.

    • For road-facing cameras (model 2), replace the security cover and lock with the key.

  3. Keep the key or screwdriver somewhere safe, within the driver's reach.

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