Note
Linked stops are not supported by default. To turn this feature on in your account, contact Verizon Connect support.
Note
When you create breaks on a route, or assign jobs or depots to a route, there are limitations that you must consider regarding the maximum number that can be used on a single route. For more information about these limitations, see the Route and Job Limitations page.
Some jobs might require drivers to visit two locations in a specific order, without being able to change the order or visit other locations between them. For example, a driver might need to pick up a piece of equipment from one location and immediately take it to a second location. You can create a job with a linked stop to define the two locations for the pick-up and drop-off job.
When two jobs are related to each other through a linked stop, they stay together and are not split up during any resequencing events. However, you can insert a job between the primary and secondary jobs of a linked stop pair once the route is in progress and the primary job is onsite or completed.
Note
In a linked stop, the first job is called the primary job, and the second job is called the secondary job. Only the primary job is displayed in the Jobs List. The secondary job is displayed only on the route and on the Gantt chart.
You can configure the columns in the Jobs List to show any Linked Job field, so that you will be aware if a job has a linked stop associated with it. You can also see and edit the details of the linked stop on the Linked Stop tab, as described in the following procedure.
To create a one-off job with a linked stop follow these steps:
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Click the Add Job button
at the top of the Jobs List. The Create Job dialog box opens. (Alternatively, click on a job's name in the Jobs List to edit an existing job).
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Follow the instructions under Creating Jobs to fill in the details of the job that will be completed first (the primary job). In our example, this is the equipment pick-up stop.
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After you have configured the primary job, select the Linked Stop tab.
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Select the check box next to the setting Enable linked stop. This indicates that you want a secondary job (at the linked stop) to occur immediately after the primary stop.
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Enter the number of minutes that the driver is likely to be on site for the linked job into the Time on site field.
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From the Location drop-down box select an existing marker that will be used for this linked stop location. The job associated at this marker location will be scheduled to take place immediately after the primary job.
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If you do not want the linked stop to inherit the primary job’s type, clear the Inherit main type check box, and then select the linked stop’s job type from the Type drop-down list.
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Click Save.
In the Jobs List, you can configure the columns to show jobs with linked stops. You can choose to display the following columns:
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Linked Job Marker
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Linked Job Time On Site
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Linked Job Location
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Linked Job Type
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Linked Job Address
You can show these columns by following the steps described in Specifying List Columns.
In the Route Timeline, jobs with linked stops show as two jobs with a green line above them, which links the two jobs together. In the following screenshot, jobs 1 and 3 are primary jobs, and 2 and 4 are secondary jobs:
If the primary job of the linked stop has the status of On Site or Completed, you can add another job in between the primary job and the secondary job.
See Adjusting the Positions of Linked Stops for more information on how to move linked stop jobs on a route. See In Progress Jobs and Routes in Dispatch for guidance on editing a linked stop in an in-progress route.
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