All users other than the main user of the account are considered to be subusers. Subusers include people who use this product for their everyday work, such as fleet managers, operations managers, dispatchers, and human resources personnel. In addition, subusers can be added for customers, so that they can check on the status of the vehicles assigned for their deliveries or pickups.
Subusers are created using either of these methods:
- Using the User dialog box accessed from the subusers screen.
- Using the User dialog box accessed from the hierarchy.
- Using the Mobile Tools screen, if the subuser is also a mobile user, with access to Verizon Connect mobile apps such as Verizon Connect® WorkPlan™ , Navigation by Verizon Connect, or Verizon Connect® Trips. Using this method automatically creates a subuser with the specified name.
The user dialog box lets you set up the privileges for a subuser. These privileges fall into three categories:
- Roles. Roles are common collections of rights that people in certain organizational positions need to perform their duties. When a role is assigned to a subuser, that user automatically has all of the rights that go with the role. A subuser can have multiple roles, in which case the subuser is denied any rights that are denied by one of their roles and can do anything that is permitted by any of their roles (as well as any other privileges or restrictions that are explicitly assigned).
- Rights and Restrictions. Rights and restrictions control the rights to perform specific actions, such as adding drivers to the system, assigning drivers to vehicles, adding markers, polling vehicles, and administering other subusers. You can use roles to assign these rights.
- Member and Item rights. When fleets, teams, marker categories, and reports are created, they are designated as either public or private. Member and Item rights are the rights to perform actions on public fleets, teams, marker categories, and reports. These range in strength from the ability to see an item at all, to the ability to create, edit, and delete members of a collection. Member and Item rights also include rights for working with hierarchy nodes and the items assigned to nodes. You can use roles to assign these rights.
The user dialog box lets you configure what publicly-available information a user can see. The other side of this process is designating what information is publicly available, as well as allowing users access to private information. For information on designating what information is publicly available and on granting access to private information, see Sharing with Subusers.
Viewing and Editing Subusers
There are three views available for working with subusers:
- The Subusers screen. This screen is available only to the main user of the account, or subusers who have been granted administrative rights. It gives a flat view of all subusers, with an overview of details about each user such as login and account status. The main user can click links to add, edit, or delete subusers.
- The hierarchy. This screen provides a hierarchical view of your organization. It is available to any subuser that has been granted rights to the hierarchy. Users are assigned to nodes in the hierarchy (positions in the organizational structure). To view the subusers at any node select the node and look on the User tab. From this view, if you have rights, you can add new subusers, edit the details for an existing subuser, or change the node that a subuser is assigned to.
- The Mobile Tools screen. This screen lists only subusers who are also mobile users with access to Verizon Connect mobile apps such as Verizon Connect® WorkPlan™ , Navigation by Verizon Connect, or Verizon Connect® Trips. Not all subuser information is available on this screen. To edit information that is not available on this screen, for example, rights and restrictions, use one of the other two views.