All hours of service status changes, particularly those that involve going from or to the Driving status, must be assigned to a driver, so that mileage can be accounted for. Unidentified driving periods are displayed on the Unidentified Driving screen with an "Unidentified" status and a blank Driver column.
In addition to assigning Unidentified driving periods to a driver, you can also reassign driving periods to a different driver in the following situations:
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If you have incorrectly assigned the driving period to a driver and that driver claimed or rejected the driving period.
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If you have incorrectly exempted a driving period.
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If one of your drivers has incorrectly claimed a driving period.
You can assign or reassign driving periods that are Unidentified, Exempt, Claimed, or Rejected, but not Pending. Under both US and Canadian ELD rules, driving periods can be assigned or reassigned only for days that the driver has previously certified in the Hours of Service app.
Normally, you can assign or reassign driving periods that are up to 4 weeks old. This period can be extended up to 26 weeks by contacting Verizon Connect support and getting your account updated.
To assign an Unidentified driving period to a driver:
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Go to the Unidentified Driving tab of the Hours of Service screen.
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From the Status drop-down list select "Unidentified" to filter the driving periods that have no driver assigned.
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Select the check box next to the driving periods that you want to assign the same driver to.
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Click Assign (x driving periods selected).
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From the drop-down box that opens select "Assign to Driver".
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Select a driver from the drop-down list.
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Click Assign Driver.
To reassign an Exempt, Claimed, or Rejected driving period to a different driver:
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Go to the Unidentified Driving tab of the Hours of Service screen.
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Optionally, you can narrow down the driving periods that you want to reassign by selecting the status of the driving periods under Status or selecting a filter.
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Select the check box next to the driving periods that you want to reassign to the same driver.
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Click Assign (x driving periods selected).
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From the drop-down box that opens select "Assign to Driver".
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Select a driver from the drop-down list.
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Click Assign Driver.
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