When you receive a message from a driver, an audible alert sounds and the number in brackets next to the Messages link, in the top right corner of the screen, increases.
Click the Messages link to open the Messages dialog box. The dialog box displays a list of all message threads (related messages that are part of one conversation). The most recent message is listed at the top. Unread messages are shown in bold.
Click the message to open and read it.
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