When a driver-facing camera lens is covered, the lens cannot detect driving behaviors, record footage, and the cloud AI cannot analyze footage. Detecting driver-facing behaviors aims to keep drivers safe by prompting an in-cab alert (if switched on in your fleet's AI driving assistance settings), and by adding context to a video event.
Footage from the road camera is not visible because:
- The privacy cover is in use.
- A buildup of dust, mud, grime, or leftover plastic film is obscuring the lens.
- Vehicle interior components, such as a sun visor or wind deflector, are blocking the dashcam.
A maximum of one event is triggered per journey.
- A journey is defined as the time between the ignition being turned on and turned off.
- If the ignition is turned on again within five minutes of a journey ending, only one event is triggered.
- If the camera is covered at any stage during a journey, one event is triggered.
To make sure drivers are using the privacy cover appropriately, you can:
A Safety Manager can customize their video notifications, video events detected by the camera AI and uploaded to Fleet, as well as the in-cab alerts a driver hears in real-time.
Set up and customize the desktop or email notifications you receive when a Critical, Major or Moderate video event occurs.
Video events of each unsafe driving behavior must be enabled in the AI driving assistance settings for the camera AI to detect the behavior and generate a video, which is then uploaded to Fleet and analyzed. Enabling video events allows a Safety Manager to:
- Receive a notification, if enabled
- Watch a video event in Fleet
- Allow the video data to generate a more accurate weekly Video driver safety score and fleet safety score
- View the event in a coaching session to facilitate a conversation about unsafe driving behavior.
Enabling in-cab alerts allows a driver to hear an alert in real time, prompting them to rectify the unsafe driving behavior.
When in-cab alerts are enabled, fewer events are triggered compared with when alerts are disabled.
| In-cab alert | Occurrence of events |
|---|---|
| Phone call detection | -50% |
| Tiredness | -50% |
| Distraction | -33% |
| Smoking | -30% |
| Tailgating | -25% |
Based on Verizon Connect customer data.
Learn how to update video triggers and in-cab alerts.
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