InSight Alerts Inbox Overview – Verizon Connect Enterprise Help

The InSight Alerts™ Inbox shows alerts that have triggered recently. From the Main section of the navigation bar choose InSight Alerts to open the InSight Alerts Inbox.

The InSight Alerts Inbox consists of three regions:

The toolbar contains controls that let you specify which alerts are shown.
The body of the inbox is a table that lists all the recent alerts that match the criteria specified using toolbar controls or by custom column sorting.
The footer contains controls to navigate between pages, and refresh the alerts list.

Toolbar

The toolbar lets you specify which alerts you want to see:

Calendar Controls	Specify a time period you want to see. The list is updated to show all InSight Alerts that triggered between the two times you choose from the drop-down lists.
Create	Create a new InSight Alert. This opens the Setup InSight Alerts screen.
Edit	Click the Edit button to edit the currently selected alert using the InSight Alerts Setup dialog box. Note that this does not work if the alert was created by another user.
More	Select Show Vehicle History to open up the map tab with a history of the vehicle that triggered the currently selected alert on the day the alert was triggered. Select Show Driver History to open up the map tab with a history of the driver who triggered the currently selected alert on the day the alert was triggered.
Filter	Enter a term in the Filter field to filter the list based on the name of the alert, or click the Advanced Filter button to open a dialog box where you can filter based on any combination of the name, severity, vehicle, driver, job, marker, fleet or hierarchy node of the alerts. For example, to filter by both driver and severity, click the Advanced Filter button , then enter the driver name and severity level.

List

The list shows columns of information for each InSight Alert. You can double-click a row to view a vehicle history that includes when the alert occurred. Alerts in the list can be displayed in either ascending or descending order (by alert date, time, or alphabetically) by hovering your mouse over a column heading, then clicking the downward facing arrow and selecting either "Sort Ascending" or "Sort Descending". Only columns that contain data that can be sorted include sorting (Duration and Fleet do not support sorting). When filtering by address, results are filtered by major address component first and then by descending address component (country first, down to road and number last). Available columns in the list are:

Column	Meaning
ID	The unique ID of the alert, as a 36-character hyphenated GUID (Globally Unique Identifier).
Alert	The name of the alert that triggered.
Triggered	The time the alert triggered in your time zone (that is, not the time zone of the vehicles being monitored). For details on how alerts trigger, see InSight Alerts: under the hood.
Off	The time the alert was turned off in your time zone. This is the time of the first report that indicated the exception was no longer occurring.
Duration	The length of time that the alert was turned on. This is the time from Triggered to Off.
Severity	The severity of the alert. The color shows the type of alert.
Vehicle	The name of the vehicle that triggered the alert.
Driver	The driver assigned to the vehicle at the time the alert triggered.
Fleet	The name of the fleet containing the vehicle at the time the alert triggered.
Hierarchy	The name of the hierarchy node containing the vehicle at the time the alert triggered.
Job	(If your account includes support for jobs) The job that the driver was working on at the time the alert triggered.
Marker	The marker name, if the vehicle was at a marked location when the alert triggered.
Address	The location of the vehicle when the alert triggered.
Trigger Value	The speed of the vehicle at the time the alert triggered.
Speed Limit	The speed limit where the alert triggered.

Footer

The footer contains the following controls:

	Go to the first page of alerts.
	Go to the previous page of alerts.
	Go to the next page of alerts.
	Reload the list of alerts from the server.