Use the Camera List, the Video List and the equipment checklist to make sure that a camera is working properly and uploading videos to Fleet.
Checking cameras regularly can avoid losing video footage.
There are a few ways to check your camera is working properly:
- Go to the Admin > Camera List
- Search for videos using the Vehicles filter. This will show whether a vehicle’s camera is successfully uploading videos to Fleet.
If videos are not available, consider whether any of the following apply:
The camera may have been damaged during a collision.
A driver may have selected privacy mode to stop sharing camera and GPS tracking data with Fleet.
The SD card may be corrupted and need reformatting.
The SD card may have overwritten the footage, Depending on the card’s capacity, SD cards hold at least 22 hours of footage (or ‘driving time’) which is then recorded over as usage continues.
If you suspect a collision has occurred and a video was not triggered in Fleet, download footage from your SD card as soon as possible.
If videos are not uploading to Fleet, but you’ve followed the steps and you think you should be getting videos, contact support.